dtwo Policy Store

Policies tagged "servicenow"

servicenow · ingress

Default-Deny Unknown ServiceNow Tools

Maintains an allowlist of audited ServiceNow tool-name suffixes and denies any tool call whose name does not match an allowlisted entry.

servicenowdefault-deny-unknown-toolsallowlistingresssoc2

servicenow · ingress

Fence Sensitive ServiceNow Tables

Fences off the most sensitive ServiceNow tables from two routes that reach them:

servicenowfence-sensitive-tablespiiingresssoc2hipaapci-dssgdpr-ccpa

servicenow · ingress

Force ServiceNow Comments to Internal Work Notes

Keeps agent-drafted ServiceNow comments off the customer/employee-visible journal by rewriting add comment calls to internal work notes.

servicenowforce-internal-commentscommentswork-notesingresssoc2finra

servicenow · ingress

Freeze ServiceNow Identity Plane

Freezes the identity-and-access mutation surface of the ServiceNow MCP server. The policy denies, by tool-name suffix:

servicenowfreeze-identity-planeingressidentitygroupssoc2iso27001-nist

servicenow · ingress

Human-Only ServiceNow Change Approval

Unconditionally denies the ServiceNow change-management control-gate tools — the ones whose names end in approve change, reject change, or submit change for…

servicenowrequire-human-approvalchange-managementseparation-of-dutiesingresssoc2